At Kids Studio (kidsstudio.in), we strive to ensure complete customer satisfaction. If you are not fully satisfied with your purchase of Kids Walkers, Toys, Jungle Gyms, Swings, or Montessori Furniture, please review our Refund Policy below.
1. Eligibility for Refunds
Refunds are applicable under the following conditions:
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The product received is damaged, defective, or incorrect
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A refund request is raised within 7 days of delivery
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The product is unused, unassembled, and returned in its original packaging with all accessories and tags
2. Non-Refundable Items
Refunds will not be issued for:
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Products damaged due to misuse, negligence, or improper installation
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Items that have been used, assembled, or altered
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Clearance sale or discounted products (unless damaged or defective)
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Shipping, handling, or convenience fees
3. Refund Request Process
To request a refund:
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Email us at [your email address] with your order ID, reason for refund, and supporting images/videos
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Our team will review your request within 24–48 business hours
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Once approved, return instructions will be shared with you
4. Inspection & Approval
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Returned products will be inspected upon receipt
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Refund approval is subject to successful quality inspection
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Kids Studio reserves the right to reject refund requests if return conditions are not met
5. Refund Method & Timeline
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Approved refunds will be processed within 5–7 business days after inspection
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Refunds will be credited to the original payment method used during purchase
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Bank processing times may vary depending on your payment provider
6. Replacement vs Refund
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Customers may opt for a replacement instead of a refund, subject to availability
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In case of replacement, refunds will not be issued once the replacement is shipped
7. Order Cancellation Refunds
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Orders cancelled before dispatch are eligible for a full refund
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Orders cancelled after dispatch will follow the standard refund eligibility rules
8. Damaged Product at Delivery
Please inspect your package at the time of delivery. If the product or packaging appears damaged:
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Inform the delivery partner immediately
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Contact us within 24 hours with images or video proof
Failure to report within this timeframe may affect refund eligibility.
9. Policy Updates
Kids Studio reserves the right to amend this Refund Policy at any time. Updates will be posted on this page with a revised effective date.
10. Contact Us
For any refund-related questions or assistance, please contact: